We follow a strict guideline for missed or cancelled appointments. As a courtesy to other clients and our staff, please allow 24 hours’ notice if you need to cancel or reschedule an appointment. A cancelled appointment will incur a 50% fee. Missed appointments will be charged at full treatment price.
NEW CLIENTSPlease arrive 10 minutes prior to your appointment to allow time to complete our record card.
PREGNANCY/MEDICAL CONDITIONSSome treatments and products used within the clinic are contraindicated to pregnancy and some medical conditions and/or prescribed medicine. Please inform us when booking if you are either, pregnant, trying to become pregnant, breast feeding or have a medical condition and/or taking prescribed medication.
LATE ARRIVALSIt is our mission to deliver the best that we can in all we do. We understand that sometimes clients maybe late. We will endeavour to maximise your treatment in the time allocated for your appointment.
CHILDRENAs a courtesy to other clients and for health and safety reasons, children cannot accompany parents/guardians into the treatment room. Please be aware our reception staff cannot be responsible for the supervision of children waiting in the reception area.
GIFT VOUCHERSThese are available for either a value or a treatment and are valid for nine months from the date of purchase. Please note these are non-refundable and non-transferable.
TREATMENT TIMESMonday-Friday 9:30am - 6pm
Saturday 9:30am - 6pm
Sunday & Bank Holidays CLOSED
Late appointments available upon request
Treatments and prices are subject to change. Correct as at January 2015.
Endermospa
2 Lower Road
Loughton
Essex
IG10 2RS
Tel: 020 8508 9755
Mob: 075 05400903
Email: sue@endermospauk.co.uk